We are trying to improve the ways you can receive your test results.
At peak times, the telephone lines are invariably busy, so it is best to telephone for test results between 2pm – 4pm.
Hospital Courier Service
Specimens to be tested at the hospital, at the request of your doctor, must be brought into the surgery by 12.00am, as samples go to Musgrove Park Hospital at around 12.30pm by courier.
When will my test results be available?
Please allow 7 working days before chasing all test results.
- Smear Test results are given by letter from the hospital.
- For investigations ordered by a hospital doctor, please ask at the hospital how they intend to relay the result to you.
You can view results on your NHS App.
We request that you do not assume that a result is normal if we do not contact you. The surgery will contact you if there is a significant problem with your results, but please contact us for all results as the GP may have made some suggestions or advice based on your results - even if there is not a significant problem.
We do have a strict policy regarding confidentiality and data protection. In this repsect, we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Tests conducted outside of the practice
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